Introduction

As part of our operations we collect personal information from clients and prospective clients to provide products and services and ensure compliance with applicable laws. Your privacy is important to us and we are committed to safeguarding your personal information.

This Terms & Conditions and Privacy Notice describes how Optima Trade Algorithm collects, uses, and manages personal data in providing services. It also explains your rights regarding that data. We review and update these terms periodically — please check the effective date on this page.

Definitions

Digital Asset — a digital representation of value (cryptocurrency, token, etc.).
Optima Trade Algorithm Account — a user-accessible account offered via our services.

Your Data Controller

We are responsible for collection, use, disclosure, retention and protection of your personal information in accordance with applicable privacy laws. We use encryption and appropriate safeguards to protect data and store it in multiple secure locations globally.

How we protect personal information

We take reasonable technical and organisational measures to secure personal information. Access to sensitive data is restricted to authorised personnel and we maintain training and procedures to protect your privacy.

Information we may collect

• Full name, residential address and contact details
• Date of birth, place of birth, citizenship
• Bank account and payment details, source of funds
• Trading account balances and activity
• Verification documents (passport, ID, proof of address)

Information collected automatically

We may collect technical data such as IP address, browser type, device identifiers, and page interaction logs to operate and improve our services.

Sources of information

We may receive information from payment providers, business partners, analytics providers, and public sources.

Retention and lawful basis

Personal information is retained as required for business, legal and regulatory purposes. We process data to perform contracts, comply with legal obligations, and pursue our legitimate interests in providing and improving services.

Use for marketing and internal purposes

With your consent we may send marketing communications. We may also use aggregated or anonymised data for analytics and improving our products.

Disclosure of personal information

We will not disclose confidential information except where required by law, to service providers acting on our behalf, or with your consent. We require third-party partners to respect confidentiality and applicable privacy laws.

Where we store your data

Data may be processed and stored in multiple jurisdictions including the European Union, Japan, Singapore, and the United States. We apply appropriate safeguards to transfers.

Legal notifications

We may send you important legal notices related to your account or our services. You may receive these even if you opt out of marketing messages.

Contact & Complaints

For questions about these Terms & Conditions or our Privacy Notice, contact us at [email protected] or visit our Contact page.